Industry: Healthcare (HIPAA-regulated)
Results
35%
increase in back-office productivity
27%
reduction in no-show rates
HIPAA
enhanced data security and compliance
The challenge
Manual data entry, appointment scheduling disconnected from the rest of the practice, and an administrative burden that grew with every new patient.
What we built
An AI-enhanced scheduling assistant and automated intake flow built on Power Automate, Microsoft Copilot, and OpenAI-based integrations. The system uses historical appointment data to predict no-shows, recommend optimal time slots, and send smart reminders, all within HIPAA constraints.
DYNOPOWER’s AI and Power Platform expertise helped us completely rethink how we handle scheduling, billing, and even triage.
Anton Kapitanenko, Senior Product Manager, Healthcare IT