Industry: Healthcare (HIPAA-regulated)

Challenge: Manual data entry, disconnected appointment scheduling, growing administrative burden

Solution:
DYNOPOWER designed and implemented an AI-enhanced scheduling assistant and automated intake flow using Power Automate, Microsoft Copilot, and OpenAI-based integrations. The system uses historical appointment data to predict no-shows, recommends optimal time slots, and sends smart reminders.

Results:

• 35% increase in back-office productivity
• 27% reduction in no-show rates
• Enhanced data security and HIPAA compliance

“DYNOPOWER’s AI and Power Platform expertise helped us completely rethink how we handle scheduling, billing, and even triage.”
– Anton Kapitanenko, Senior Product Manager, Healthcare IT